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Booking Conditions

At Japanese Head Spa, we value your time and commitment to your well-being. To ensure an optimal experience for all our clients, we have established the following reservation policy:

1. Reservations and Confirmations:

  • All reservations must be made through our online booking system or via WhatsApp .

  • Your reservation is considered confirmed once you receive an email confirmation from Japanese Head Spa with the complete reservation details.

2. Cancellations:

  • The company must be given 24 hours' notice to avoid charges.

  • The option offered when an appointment is cancelled is to change the reservation to a new day .

  • Regarding gift vouchers , no cancellation is made; they will be rescheduled as if it were a normal appointment, otherwise the gift voucher will no longer be valid .

3. Late Payment and Cancellation Policy:

  • If a reservation is canceled with less than 24 hours' notice, 100% of the reserved service cost will be charged.

  • A full refund will be issued if the company cancels the appointment.

4. Bonds and Validity:

  • The purchased vouchers are valid for 3 months from the date of purchase.

  • Expired vouchers will not be accepted and are non-refundable and non-transferable.

5. On-Time Arrival:

  • We recommend arriving at least 10 minutes before your scheduled treatment time to make the most of your experience.

6. Modifications and Adjustments:

  • Japanese Head Spa reserves the right to make changes to reservations in exceptional cases, giving the client as much notice as possible.

7. Commitment to your Well-being:

  • We are committed to providing you with the best possible wellness experience. If you have any questions or special requests, please don't hesitate to contact our team.

8. Contact:

  • To make, modify, or cancel a reservation, please contact us using the information provided on our website.

Consent:

By making a reservation with Japanese Head Spa, you agree to and understand the terms of our reservation policy. We reserve the right to update this policy at any time, and the most recent version will be posted on our website with the date of the last update.

We appreciate your cooperation and look forward to providing you with an exceptional wellness experience at Japanese Head Spa.

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